Followapp

Frequently Asked Questions

Who are we?

We are a software development company that has been developing Followapp since 2015, an application for real-time monitoring of your vehicles and smartphones. Our application has the capability to store histories for up to 3 months, but the standout feature is its incorporation of artificial intelligence, which eliminates the need to constantly check maps. Followapp proactively notifies you of relevant information when you need it.

This product represents the cutting edge in the market and has earned the trust of hundreds of customers nationwide.

Who are our customers?

We believe in individuals who are efficient in their processes and work, those who can emerge from any point, regardless of economic conditions or obstacles. We place our trust in those who face challenges instead of seeing problems. Our commitment is to efficiency and always striving for the best.

We are Netpossible, and we are here to develop software for these exceptional individuals. Join us on this journey towards excellence!

How do FollowApp devices work?

Is it easy to install?

That’s right! Followapp is self-installable. Just connect the devices with the positive and negative cables to a stable power source in your vehicle, which could be near the battery or hidden in the instrument panel.

Yes, the devices come with an internal battery that lasts for 3 hours.

What is the power consumption of the device?

The device has a power consumption of 0.144 watts per hour or 144 milliwatts per hour (mWh). To put it in context, incandescent bulbs typically consume between 21 and 27 watts per rear lamp, while LED bulbs consume around 3 to 5 watts per rear lamp.

Does it work in any vehicle?

FollowApp operates independently of the vehicle when used in its mobile version; the type of vehicle in question doesn’t matter. With the installation of FollowApp Slim in any vehicle with a well-maintained battery, the operation will be optimal.

Do we have an iPhone app?

Yes. Followapp has an iPhone app on the App Store and an Android app on Google Play. You can also use it on the web, from any browser.

Does it work worldwide?

The GPS gets its location from satellites anywhere. What changes with each plan is the data line: the VIP Plan works in one country, the VIP Global International Plan works in every country in South America, and the VIP Cameras Plan adds data lines to watch the cameras live.

How do we work with FollowApp, and how do our plans function?

How is the service payment made?

Our service is billed monthly, and you can make payment in various ways, including automatic debit, bank deposit or transfer, as well as through MercadoPago, among other available options.

Can I suspend the service anytime I want?

If you wish to suspend the service, we kindly request that you send us an email 15 days in advance of the billing date to avoid an additional month’s charge. To reactivate it, the process is done in the same way. It’s a simple and fast procedure.

How to sign the FollowApp contract?